en

Privacy Policy

Summary

LLMA only collects the data you voluntarily submit through the Site's contact form, in order to respond to your enquiry. This data is hosted within the European Union and is neither sold nor transferred to third parties for commercial purposes.

1. Introduction This privacy policy is intended to inform users of the website llma.be (the "Site") about how their personal data is collected, processed and protected, in accordance with Regulation (EU) 2016/679 of 27 April 2016 (the "GDPR") and the Belgian Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.

2. Data controller The controller of the data collected via the Site is S&R SRL (trading as LLMA), whose registered office is at Avenue de la Gemelenne 8, 5500 Dinant, Belgium, company number BE 0701.731.751, reachable at anne-charlotte@llma.be.

3. Data collected In the course of using the Site, the following data may be collected:

  • the data you voluntarily provide in the contact form (name, e-mail address, and any other information you choose to include in the body of your message);
  • technical connection data strictly necessary for the operation of the Site (e.g. technical logs kept by the hosting provider), to the extent that the hosting provider Combell manages these for its own purposes.

4. Purposes of processing Data collected through the contact form is processed solely for the purpose of responding to your enquiry or request for information and, where applicable, entering into a contractual relationship if your enquiry leads to an engagement with LLMA.

5. Legal basis The processing of your data is based on:

  • your consent (Article 6(1)(a) GDPR), when you voluntarily complete the contact form;
  • LLMA's legitimate interest in responding to enquiries addressed to it and in pursuing reasonable business development (Article 6(1)(f) GDPR);
  • the performance of pre-contractual or contractual measures (Article 6(1)(b) GDPR), should your enquiry develop into an engagement.

6. Recipients of the data The data collected is intended exclusively for LLMA. It may be processed, on behalf of and under the instructions of LLMA, by its technical service providers, in particular Microsoft (Microsoft 365 environment, e-mail) and Combell (hosting of the Site). No data is sold or transferred to third parties for commercial purposes.

7. Transfers outside the European Union Data is, in principle, hosted within the European Union. Any residual transfer outside the EU, in particular in connection with Microsoft 365 services, is governed by the contractual safeguards put in place by that provider (standard contractual clauses).

8. Retention period

  • 12 months from the last contact, for data originating from the contact form that does not lead to an engagement;
  • for the duration of the contractual relationship and in accordance with the retention periods applicable to client files, should your enquiry lead to an engagement with LLMA.

9. Your rights Under the GDPR, you have the following rights over your data: the right of access, rectification, erasure, restriction of processing, objection and data portability. You may exercise these rights by writing to anne-charlotte@llma.be. A response will be provided within the one-month statutory period.

10. Complaints If you consider that your rights have not been respected, you may lodge a complaint with the Belgian Data Protection Authority (APD/GBA) — Rue de la Presse 35, 1000 Brussels — www.dataprotectionauthority.be.

11. Changes LLMA reserves the right to amend this privacy policy at any time, in particular to comply with changes in applicable regulations. The version in force is the one published on the Site at the time of your visit.